6 min read·24 April 2026

What to Say When Your Landlord Raises the Rent

Exact scripts for every stage of a rent negotiation: first response, counter-offer, pushback, and written follow-up. For Australian tenants.

You got the notice. Now you're staring at it, not sure what to say or whether saying anything will make things worse. It won't. Here are the exact words for every stage of the conversation, from the first response to the follow-up after you've reached a deal.

What this covers

  • What to say when the notice arrives (phone or letter)
  • How to open the counter-offer conversation
  • Scripts for every type of pushback
  • How to buy time without looking rattled
  • What to never say, and why it backfires
  • How to lock in a verbal agreement in writing

Get your number first

Before you say anything, you need one thing: a specific counter-offer. Not "I'd like to discuss a lower figure." That's easy to brush off. "I'd like to counter-offer $550/week" is a concrete proposal that has to be answered.

Your counter-offer should be grounded in what it would actually cost the landlord to replace you: vacancy, reletting fees, advertising, and repairs. That's typically $2,000–$5,000+. The break-even rent (the point where the landlord nets the same whether they keep you or find someone new) is your strongest number to argue from.

Find your number before you respond

Enter your current rent and the proposed increase. The calculator shows the landlord's replacement cost and your counter-offer range in 30 seconds.

Calculate my counter-offer

When the notice arrives: don't negotiate on the spot

Whether it comes as a letter, email, or a call from your property manager, your first move is the same: acknowledge it, commit to nothing, and buy yourself time to prepare.

If it comes by phone

Script

"Thanks for letting me know. I'll have a think about it and come back to you in the next few days."

That's the whole response. Do not counter-offer on the spot. You don't have your number yet, and a vague pushback without preparation is weaker than no pushback at all.

If it comes by letter or email

Wait 3–5 days before responding. A same-day reply signals panic. A few days signals you're considered. Just don't sit on it past your state's notice deadline: if you want to dispute the increase at a tribunal, you'll need to act within a limited window.

Opening the counter-offer: what to say

Once you have your number, open the conversation like this.

On the phone

Script

"Hi [name], I've had a chance to think about the rent increase notice. I understand rents need to move with the market, but I'd like to put forward a counter-offer of $[X]/week."

"Based on what it typically costs to re-tenant a property (vacancy, the reletting fee, advertising, getting a new tenant settled in), $[X]/week is still the better financial outcome for the owner. And they'd have a tenant who pays on time and looks after the place."

"I've been here [X months/years] without missing a payment. I'm planning to stay. I think $[X] is a fair number for both of us."

Calm and direct. You're not asking for sympathy. You're making a business case. That difference in framing is what makes this work.

Prefer to do it in writing?

Email is often the stronger option. It gives the property manager time to consult the landlord, creates a paper trail, and lets you state your reasoning precisely. See our ready-to-send counter-offer email templates for three versions: conservative, balanced, and assertive.

When they push back: exactly what to say

A first "no" is often a test. Property managers sometimes wait to see if the tenant will fold before they take it to the landlord. Hold your position.

If they say "the landlord won't budge"

Script

"I understand. Could you pass on the numbers I mentioned? The replacement cost point might change the conversation. I'm not asking for a favour. I'm offering a better financial outcome."

If they say "it's in line with the market"

Script

"Maybe it is. But the cost of replacing me is also real: vacancy, the reletting fee, advertising, repairs. My counter-offer accounts for that. A new tenant at market rate still costs the owner more in the near term."

If they reject it outright

Script

"I appreciate you checking. Is there a figure the owner would consider? I'd rather find something that works for both sides than have to look at other options."

"Look at other options" is the closest you should get to mentioning leaving. It signals you have alternatives without making an empty threat.

If you need more time

Caught off guard? Use this to buy yourself time without appearing panicked:

Script

"I want to give this proper consideration before I respond. Can I come back to you by [specific day]?"

Name a specific day. It signals you're organised, not stalling. Two to three business days is standard and no one will question it.

After a verbal agreement: lock it in writing

If you reach a verbal agreement on a lower rent, follow up in writing the same day:

Script

"Hi [name], thanks for the call. Just to confirm: we've agreed the new rent from [date] will be $[X]/week. Let me know if you need anything else from me."

Verbal agreements in tenancy disputes can be walked back. A written record, even a simple email, is much harder to deny.

What not to say

Five phrases that consistently backfire:

  • "I can't afford this."It frames you as a financial risk. Landlords hear this and start thinking: what happens next time? What if something breaks? It's the weakest possible argument, and it never changes the outcome.
  • "That seems really unfair."Emotional framing doesn't move property managers. They're acting on instructions. A commercial argument reaches the landlord; a personal plea usually doesn't.
  • "I'll have to leave if you do this."Don't say it unless you mean it and will follow through. An empty threat called out destroys your position entirely.
  • "The house down the street is cheaper."The landlord doesn't own that house. Comparisons shift the argument away from their costs and your value, where you have actual leverage.
  • "Could you maybe just... consider?" Vague asks get vague rejections. Name a specific number every time.

If they still say no

Two paths remain.

First: apply to your state tribunal. If you believe the increase is excessive relative to market rents, you can apply for a review. It's free in most states, you don't need a lawyer, and it often results in a reduction or freeze.

StateDispute bodyNotice required
NSWNCAT60 days
VICConsumer Affairs VIC → VCAT90 days
QLDQCAT60 days
WAMagistrates Court60 days

* Verify current rules with your state tenancy authority. This table is a general guide only.

Second: you can move. But at this point you're making that call with full information, not out of panic or resignation. That's a different decision entirely.

The short version

Don't respond on the spot. Get your counter-offer number first. Frame the conversation around what it costs the landlord to replace you, not what you can afford. Put any agreement in writing.

A specific number backed by the landlord's own economics is all you need. That's what turns a negotiation into something you can actually win.

Get your counter-offer number

The calculator works out the landlord's replacement cost and gives you a defensible counter-offer range. Free, no sign-up, 30 seconds.

Calculate my counter-offer